Privacy Policy

Data We Collect

We collect information necessary to provide, secure, and improve the platform.

• Account information (username, email, profile data)
• Contact details
• Age and identity verification data where required
• Device and technical information
• Usage data and activity logs
• Security information including IP address, device, and country
• Payment-related data processed by third-party providers

Audit Logging

For security, safety, and compliance purposes, we maintain detailed audit logs of platform activity.

• Member username
• Remote IP address
• Device information
• Country location
• Actions performed on the platform

How We Use Your Data

• Provide and operate the Service
• Authenticate users and manage accounts
• Ensure safety and moderation
• Prevent fraud, abuse, and illegal activity
• Comply with legal obligations
• Improve platform performance and reliability

Legal Basis for Processing

We process personal data on the basis of contractual necessity, legitimate interests, legal obligations, and consent where required by law.

Data Security

Personal data is protected using industry-standard security measures, including encryption, access controls, monitoring, and regular security updates. Access to data is restricted to authorised personnel only.

We employ multi-factor authentication and other safeguards to protect member accounts.

Storage and Third Parties

Digital content may be stored using trusted third-party infrastructure providers, including content delivery networks. SocialXOnline does not publicly host user content on unsecured systems.

Payment transactions are processed by authorised third-party payment providers. SocialXOnline does not store full payment card details.

Data Sharing

We do not sell personal data. Information may be shared only where necessary to provide the service, comply with legal obligations, or protect users and the platform.

International Transfers

Where data is transferred outside the United Kingdom, we take steps to ensure appropriate safeguards are in place in accordance with data protection laws.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with the UK Information Commissioner’s Office (ICO).

Contact

For privacy-related enquiries, please contact:

privacy@socialxonline.com

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or platform operations.